CHARDON, OH–e2b teknologies (www.e2btek.com) announced their 15 year anniversary. Since May 1, 2001, e2b teknologies has been providing customers with high-quality ERP solutions, developing leading business technology solutions and providing customers with critical consulting and support services. e2b teknologies has steadily grown over the years to encompass more products and expanding with the addition of e2b calibration, a wholly-owned subsidiary.
e2b teknologies, an Enterprise Resource Planning (ERP) reseller specializing in providing consulting, custom development, integration and support services, has recently implemented SpearFysh, a Commercial Conversation Management platform, to extend the prospective customer experience during pre-sales through their ERP implementation.
The average ERP implementation process, from choosing the appropriate software package to full implementation of the solution, can take up to 18 months. During this lengthy and complex process, important customer business data is relayed to e2b teknologies. Studies show that 52 percent of a conversation is lost after an hour. Although the e2b team members are experts at transitioning thoughts and ideas to a formal process, SpearFysh provides an opportunity to listen more intently to the customer.
(Chardon, Ohio) Feb. 17 2015 - As e2b teknologies (http://www.e2btek.com) enters a new year, the company has added two new employees to its growing ERP software practice. Brenda Keene has joined the team as a Senior Application Consultant for Sage 100 ERP and Lindsey O’Brien has been hired as the new Marketing Communications Specialist.